FIRST AID AND SIA SECURITY TRAINING
FIRST AID AND SIA SECURITY TRAINING
FIRST AID AT WORK AND FIRE TRAINING
FIRST AID AT WORK AND FIRE TRAINING

FAQ - Solutions and services

We are here to help. In order for us to be able to meet our customer's expectations we try and follow the same routine for all our courses and it is important that you are being kept informed of our course enrolment procedures.

All our courses are provided on the first come first served basis. The only way to secure a place on any of our courses is by making payment either by telephone, BACS – bank transfer or directly on our website via secure PayPal connection.

Please read the course enrolment steps as this is the way how all the course applications are being dealt with.

            1a. once payment is made we will email within 2 hours the secure place confirmation on your chosen course also followed by text message.

  1. You can make an enquiry via telephone 020 3239 6977, email info@trainingforsecurity.org.uk or by visiting our office. If your enquiry is made by telephone the receptionist will take your details and the preffered course organizer will follow this up via email or telephone to confirm your booking. Please check both inbox and spam/junk folder for confirmation if you have not used your work email address to contact us.
  2. An email with the requested course information and how to book will be sent by the end of the day (we strive to send this usually within 2 hours from contact).
  3. If you are informed that you are booked provisionally please note that we can only hold your place for a short time and your place cannot be guaranteed.
  4. If you are more than 15 minutes late for your course without notification you may loose your place on the course.
  5. If you book on a course provisionally and fail to notify us within 24hour prior to the course starting that you are unable to attend, we may reserve the right to offer you further bookings.

 

Cancellations:

 

Please give us a 24h notice if unable to attend and we are happy to reschedule you on our next available date for your chosen course, provided the course fee was made in advance.

If you cancel on the date of the course that you have paid for we are unable to reschedule and we cannot refund your fee or reschedule, due to course costs and bookings already allowed for. 

 

We are not able to issue refunds for our courses, however if we have enough notice we can re-book/reschedule you for next available dates for the chosen course(s). If this is not possible within 6 months you may choose to use the funds for any other course that we have available within 12 months of payment made toward your initial chosen course. 

 

We reserve the right to cancel or postpone any of our courses if there is a matter of health and safety that may prevent the course from taking place.

 

 LAKWERA SERVICES LTD

TEL: 020 3239 6977 

Email: info@trainingforsecurity.org.uk

 

BUSINESS HOURS

 

Monday-Friday   9.00 - 5.00pm

Saturday admin only 10.00 - 3.00pm

 

SUNDAY Closed

BANK HOLIDAY CLOSED

What's new?

We're now open earlier to serve you better. We have just introduced Level 2 Safeguarding and Protecting Children and Young People  (QCF) - accredited training £85/candidate - 1  day

We offer now Health and Safety in Construction (QCF) course for your CSCS green card £75/candidate.

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